By pascal C on 01 April 2021 | Verified purchase

Easy car credit were incredible from start to finish. As soon as I called everyone was extremely friendly and went above and beyond to ensure I got exactly what I wanted with a faultless service. It is very rare that everyone at one company are so helpful, friendly and great at their job. My salesman in particular called me countless amount of times to ensure everything was going smoothly and consistently kept me up to speed with the next steps. He is impeccable at his job and whilst also extremely professional but I felt comfortable like I was talking to someone I had spoken to before. I had my car delivered within a few days, it had everything as described and more, was delivered first thing in the morning by another extremely friendly driver and it was immaculate. I can not recommend them enough!

By Rhys G on 01 April 2021 | Verified purchase

First time using this company and due to lockdown I was unable to see the car but sales rep was brilliant. He ensured all my queries were answered. He produced a video of the inside and outside of the vehicle. Car was in better quality than I expected and he made the purchase experience a whole lot better. Would highly recommend, so much so a relative is looking at another vehicle at their branch.

By JODIE P on 01 April 2021 | Verified purchase

Very efficient & communication is spot on. Would definitely recommend.

By john graham D on 26 March 2021 | Verified purchase

The staff were very helpful through the purchasing of the vehicle. The delivery process could be improved by better communication. What was arranged did not happen. The delivery slot was between 8.00am and 11.00am. After 1 hour I had to ring to see what was happening. Communication needs to be improved to keep customers informed of delays. Overall it was good service and the vehicle was presented in excellent condition by a very friendly gentleman. Very pleased with my purchase.

By rahul P on 26 March 2021 | Verified purchase

On the phone I was told that the car was immaculate. After a 2 hour drive to view the car there were multiple problems with the car that were not disclosed to me on the phone. Granted a small amount of money was discounted from the car which I agreed to. After owning the car for 3 days the fuel filler cap sieze shut and had to spend 35 minutes trying to prise it open whilst in the petrol station. Two days later (5 days after purchase) the car broke down, and would not start. I had to pay the AA to come out and fix the car. The next day I called the aftersales department and explained what had happened. I explained the issues that I had experienced with the car after only 6 days of ownership and wanted compensation or a refund on the car. ONE WEEK after explaining this to the aftersales department, and multiple phone calls from my self I still no answer from easy car credit ltd about how they plan to resolve the situation. The worst garage I have had dealings.

By DARREN D on 22 March 2021 | Verified purchase

Excellent service from start to finish would recommend a friend thanks again

By JENNIFER F on 20 March 2021 | Verified purchase

Quick and helpful responses, made the whole car-buying experience as stress-free as possible. Car looks and drives as promised. Thank you!

By yvette D on 17 March 2021 | Verified purchase

Quick easy, picked car we liked, collected, hassle free

By david N on 17 March 2021 | Verified purchase

Jake the salesman was very good nothing was too much trouble great bloke

By KEVIN R on 15 March 2021 | Verified purchase

Great service , did exactly what they said they would do , cant ask for more than that